The Insider Threat: Ransom Negotiators Suspected of Running the Very Extortion Operation They Were Paid to Fight

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Federal investigators believe executives at ransomware negotiation firms may have secretly been helping ShinyHunters — the same hacking group that recently breached the FBI. Here's what we know and why it matters.

Hiring a ransomware negotiation firm is supposed to give you an edge when hackers hold your data hostage. These firms promise expertise, connections, and calm under pressure. But a stunning new investigation suggests that at least one such firm may have been playing both sides — helping run the very extortion operation victimizing their clients.

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